| Issue ID | 1511481 |
| Internal NHTSA # | 11149647 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 01/03/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Mercedes recall 17v627 was issued saying "no concern unless srs light illuminates." mine did. I went to arrowhead mb in peoria who wanted to charge me $175 to diagnose and $400 to pull the bumper saying they were sure that it wasn't the recall causing the srs light to come up but needed to pull the bumper to be sure. I had another mechanic with a computer plug into the mb and could find no other cause. I believe mb was trying to illegally recoup their labor cost for fixing a recall. I would not allow them to charge me. My husband was out of state working on a trial and i wanted for him to come home and test his car with the same recall his vin is [xxx] and the car required regular service and mb tried to upcharge him $3500 for work that didn't need to be done we believe to recoup the labor in fixing a recall. We leased these cars and then bought them outright from arrowhead both at once and service has steadily declined and the unnecessary upcharges both at once, lead us to believe they are trying to recoup for fixing a recall. My best guess is the 400 was taken in march of 2018. I cannot find the date in my email. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | WDDGF4HB0DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |